I have just watched a lecture series by Paul Prango about Cybernetics and Conversation.
This was highly informative for me and both my concept and research process. This relates to the article I read previously by Hugh Dubberly. Both the article and this lecture series investigate conversation and the theory of designing for conversation.
CONVERSATION + CYBERNETICS
Paul Prango
Lecture slides sourced from:
Videos:
Abstract:
From a background that began in
computation, AI and human/computer explorations at the Architecture Machine
Group (predecessor to the MIT Media Lab), Pangaro has evolved a viewpoint on
design processes based in constructivism and language-making. Without new
language—novel distinctions and relations in a shared belief system embracing
goals and values—innovation is limited to improvements upon existing processes.
But all our unmet business, industrial, technological and societal challenges
will not surrender to incremental change. These complex challenges bridge
"systems of systems" across multiple domains and individual
vocabularies. By their nature, they require the invention of new language for
them to be reframed and, possibly, to be tamed.
But how does new language emerge?
How can it be fostered when deep innovation in systems of systems requires
design collaboration across diverse prior languages? Can we do better than
optimistic but undisciplined approaches such as "randomized
diversity", "hyper-connectivity", and "open
innovation"? In response to techniques in vogue, Pangaro will present
conceptual frames and project examples that propose a conversational methodology
of innovation by design.
Brief notes from the Videos:
Cybernetics – Steering, Estimology
of the word is from the greek meaning ‘kybernetecs’ – the art of steering.
Cybernetic system, circularity,
quality cycle, cybernetic processes
Latin - governing, government means
regulation
Cybernetics explains how circular
causal systems work
Not just about control and
mathematics
Loops upon loops
Conversation
Learning system, 2 or more learning
systems may interact
Conversing systems
How does it work? A participant has
a goal, begin by picking a context, choice of a moment, Shared language, which
makes sense to both sides, action of initiation of exchange leads to exchange,
evaluation, conversation to continue have to be interested, set own goal,
exchange, back and forth, evolve, agreements, misunderstandings, agree to lead
to action or transaction, agree to disagree.
CLEAT: occurs in every conversation:
Context
Language
Exchange
Action
Transaction
Goals/means
Design:
Design has changed, and therefore the design
process must change.
Designers will focus on systems not objects,
embrace complexity and move from form giving to conversation-managing. – Hugh
Dubberly
Context of sharing – value of experience
Why people share and how to make sharing better
Value of experience
Sharing is about resonance
Acts of sharing
Connection
Language, how am I expressing myself to you, do
these make sense, get shared meaning
Design for: Context, Language, Exchange,
Agreement, and Transaction
Designing for Collaboration – designing
conversations and managing complexity
Components of conversation
Each conversation has participants, something
new is form, builds a goal for the next conversation.
Innovation
Hugh Dubberly – Innovation is an insight that
inspires change creates value
Can be modelled as a conversation, Goals,
feedback and actions.
Co-evolutionary process
Social context
An organization is its language. If you cant
talk about it, you cant do anything about it.
Language to express. Establish context and
shared language.
Design thinking –
Conversation to agree on goals
Conversation to Design the Designing
Conversation to create New meanings
Conversation to agree on means
We all speak different languages
Sustainability – we all view this in a
different way
A new way of talking together, a frame
Below are some of the slides from the presentation:
There were many more however I felt these highlighted some main points that are most influential to my concept and research processes.
Cybernetics - The art of steering, the art of regulation, cyclic systems that apply to all systems. This is a cycle for the design process, this cycle differs from other systems for example scientific method observe, hypothesize, experiment.
Conversations - Learning systems, 2 learning systems are present when 2 participants are engaged in conversation.
Conversation: CLEAT - Context, Language, Exchange, Action, Transaction
Conversational cycle
Shared Language
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